Senior Retail Operations Manager

1 day ago


Epsom, Surrey, United Kingdom ProCook Full time

Overview: At ProCook, we're looking for a dedicated Deputy Store Manager to join our team in Epsom. This is an exciting opportunity to take charge of store operations, lead a high-performing team, and drive sales growth in a fast-paced retail environment.

Salary: £45,000 per annum (based on industry standards and market research for similar positions in the UK)

Job Description: As a Deputy Store Manager, you will be responsible for maintaining store standards, engaging with customers, training your team, and ensuring seamless daily operations. You will work closely with the Store Manager to achieve sales targets and provide excellent customer service.

Key Responsibilities:

  • Maintain store appearance and ensure all areas meet company standards
  • Engage with customers, build relationships, and help them find products that meet their needs
  • Train and develop your team to become product experts and brand ambassadors
  • Assist with general duties, including visual merchandising and inventory management
  • Take charge in the absence of the Store Manager and make decisions to maintain business continuity
  • Analyze sales data and identify opportunities to increase revenue
  • Foster a positive and inclusive work environment that promotes teamwork and productivity

Required Skills and Qualifications:

  • Retail experience in a similar position, preferably in a high-volume store
  • Excellent communication and leadership skills
  • Able to work under pressure and make quick decisions
  • Familiarity with POS systems and basic computer skills
  • Degree or equivalent in Business Administration, Marketing, or related field (desired but not required)

Benefits: As a valued member of our team, you'll enjoy a range of benefits, including a competitive salary, period bonuses, enhanced parental leave, staff discounts, Employee Assistance Programme, and Friends and Family Referral Scheme.



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