Customer Partnership Manager

4 weeks ago


Andover, Hampshire, United Kingdom Rich Products Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Customer Development Manager to join our team at Rich Products Corporation. As a key member of our sales team, you will be responsible for building and maintaining long-term trusted partnerships with our customers, delivering against key performance indicators (KPIs) and driving business growth.

Key Responsibilities
  • Develop and implement customer-focused growth strategies to drive revenue and profit growth.
  • Build and maintain strong relationships with customers at all levels, including key decision-makers and influencers.
  • Collaborate with internal stakeholders, including production, supply chain, technical, and marketing teams, to ensure seamless delivery of customer needs.
  • Provide insights and selling stories to customers, driving business outcomes and category partnerships.
  • Proactively identify and address customer challenges, finding alternative solutions to ensure delivery of agreed KPIs and budgets.
  • Communicate effectively with internal functions to ensure timely delivery of customer needs.
Requirements
  • Excellent interpersonal and relationship management skills.
  • Ability to operate on own initiative and make well-thought-through decisions under pressure.
  • Strong negotiation skills gained in an FMCG commercial environment.
  • Experience of working with R&D and the process of bringing a product to market.
  • Ability to operate at pace in a fast-moving environment.
Desirable
  • Strong understanding of capital-based solution management.
  • Contacts and network across associated marketplaces.
  • Leading and managing projects to successful implementation.
  • Good knowledge of the food industry.
  • Understanding of the Joint Business Planning process and how to agree and implement plans with shared objectives.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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