Customer Partnership Manager
4 weeks ago
To build and maintain long-term, trusted relationships with a portfolio of customers, delivering against key performance indicators (KPIs) at the national, group, and distribution levels. This role involves creating and executing a clear business plan to drive channel strategy outcomes, leveraging a deep understanding of customer needs and market trends.
This field-based role requires frequent visits to the Andover site, with a focus on developing and implementing customer-focused growth solutions to drive revenue and profit growth.
Key Accountabilities/Outcomes- Develop and execute customer strategies aligned with the channel and business unit strategy, driving growth and market expansion.
- Implement customer-focused growth solutions to achieve budget and revenue targets, leveraging market and customer insights.
- Take ownership of the contact structure across customers, ensuring short- and long-term plans are delivered and customers perceive Rich's as their trusted first choice.
- Owning the insights and selling stories that drive outcomes, including category partnerships between Rich's and customers.
- Proactively communicate with internal functions to ensure timely delivery of customer needs, leveraging Rich's internal processes.
- Be a proactive team player, supporting the direction and delivery across all customers and contributing to the strategic development of the plan.
- Be the voice of the customer, actively engaging with customers and delivering exceptional support to drive customer satisfaction.
- Excellent interpersonal and relationship management skills, with the ability to operate independently and make well-thought-out decisions under pressure.
- Ability to source, interpret, and create insights from customer and market data, leveraging this information to create compelling customer presentations.
- Strong negotiation skills, with experience in FMCG commercial environments and the ability to operate at pace in a fast-moving environment.
- Experience working with R&D and the process of bringing products to market, with a strong understanding of the food industry.
- Ability to adapt and be resilient in a dynamic environment, with a proven track record in insight-based solution selling.
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Customer Partnership Manager
1 month ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Development Manager to join our team at Rich Products Corporation. This role is responsible for building long-term trusted partnerships with customers, delivering against key performance indicators (KPIs) and driving business growth.Key ResponsibilitiesDevelop and implement customer-focused growth...
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Customer Partnership Manager
1 month ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Development Manager to join our team at Rich Products Corporation. This role is responsible for building long-term trusted partnerships with customers, delivering against key performance indicators (KPIs) and driving business growth.Key ResponsibilitiesDevelop and implement customer-focused growth...
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Customer Partnership Manager
3 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timePurpose StatementTo drive long-term customer success and deliver business outcomes through strategic partnerships. This role involves building and managing customer relationships, developing growth strategies, and executing plans to achieve key performance indicators (KPIs).Key Accountabilities/Outcomes• Develop and implement customer-focused growth...
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Customer Partnership Manager
4 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Development Manager to join our team at Rich Products Corporation. As a key member of our sales team, you will be responsible for building and maintaining long-term trusted partnerships with our customers, delivering against key performance indicators (KPIs) and driving business growth.Key...
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Customer Partnership Manager
3 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timePurpose and ScopeTo build and maintain long-term, trusted partnerships with a portfolio of customers, driving business growth and delivering against key performance indicators (KPIs). This role involves owning and managing a scope of customers, creating and executing business plans to achieve channel strategy outcomes.This role requires strong interpersonal...
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Customer Partnership Manager
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