Customer Service Expert

3 weeks ago


Bolton, Bolton, United Kingdom Toolstation Limited Full time

Job Summary:

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We are seeking a Customer Service Expert to join our team in Bolton. As a keyholder, you will be responsible for supporting colleagues to deliver a great customer experience.

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Main Responsibilities:

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  • Provide exceptional customer service, responding to customer queries and helping them find what they need.">
  • Identify opportunities to increase sales, promoting the benefits of Toolstation Club and Trade Accounts to customers.">
  • Support with opening and closing the store, delegating tasks to the team and providing temporary supervision when needed.">
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Requirements:

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To succeed in this role, you will need a positive attitude, excellent communication skills, and experience of working in a retail environment.

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You should be willing to work flexibly, including weekends and evenings, and have a strong commitment to delivering high-quality customer service.

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Benefits:

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We offer a competitive salary of £25,000 per annum, plus benefits including 22 days holiday + Bank Holidays, company pension scheme and life assurance, bonus scheme and cycle to work program, save and buy as you earn options, 20% discount across all Travis Perkins companies, health and wellbeing support at your fingertips with Aviva Digicare +, financial education, support, and recognition awards, and discounts at over 1,000 retailers.

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Our goal is to create a supportive and inclusive work environment that fosters growth and development.



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