Strategic Operations Manager
2 days ago
The Talent Hub seeks an experienced Operational Leader to drive the efficient delivery of care services.
">As a key member of our leadership team, you will oversee daily operations, ensuring high-quality service delivery while balancing user needs, regulatory compliance, and organisational goals.
This strategic role involves implementing improvements, driving a culture of continuous learning, and enhancing performance.
- Key Responsibilities:
- Operational Leadership & Quality Assurance: Oversee daily operations, ensure service quality, and implement processes to enhance staff performance and resource utilisation.
- Quality Assurance & Improvement: Develop frameworks to monitor and enhance care quality.
- Regulatory Compliance: Ensure services meet legal, regulatory, and quality standards, including CQC compliance, safeguarding, and health & safety regulations.
Key Tasks:
- Conduct weekly meetings to review performance, set KPIs, and address compliance issues.
- Lead the development of the operations manual and ensure staff training aligns with company standards.
- Implement technology solutions to improve efficiency and monitor key performance indicators (KPIs).
- Oversee audits, compliance checks, and feedback systems to continuously improve care quality.
- Strong understanding of regulatory standards, particularly CQC.
- Financial acumen and experience in budget management.
Benefits:
- Competitive salary of £60,000 per year.
Requirements:
- Enhanced DBS clearance, two satisfactory references, and not listed on the Independent Safeguarding Authority barred list.
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