Senior Restaurant Operations Manager

2 months ago


Henley on Thames, Oxfordshire, United Kingdom Pizza Express Full time
Job Description:

We are seeking an experienced Senior Restaurant Operations Manager to join our team at Pizza Express. This is a fantastic opportunity for someone who wants to take their leadership skills to the next level and be part of a dynamic and fast-paced environment.

About the Role:
  • As a Senior Restaurant Operations Manager, you will be responsible for leading a team of managers and staff to deliver exceptional customer service and achieve high sales targets.
  • You will be accountable for maintaining high standards of quality, safety, and food hygiene across all aspects of the restaurant.
  • You will also be responsible for coaching and developing your team members to achieve their full potential.

Key Responsibilities:

  • Maintain and develop strong relationships with customers, staff, and suppliers.
  • Lead and motivate your team to achieve exceptional results in terms of customer satisfaction, sales, and profitability.
  • Develop and implement strategies to improve restaurant operations, including menu management, inventory control, and labor scheduling.

Requirements:

  • Leadership Skills: Ability to inspire and lead a team effectively.
  • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.

What We Offer:

  • Bonus Scheme of up to 20%.
  • A share of Tronc*.
  • Free Food on shift.
  • Pension & Life Assurance.
  • 50% discount on food and drink when you're not working.
  • Wagestream gives you access to up to 40% of your earned wages before payday.
  • Wellbeing Support for you and your family.
  • Referral Bonus of £1000 for referring managers.
  • Development and progression opportunities.

About Us:

Pizza Express has been a beloved brand since 1965, bringing delicious pizza to the UK and growing into a multichannel, international brand. Our values are:

  • Head: we're customer-centric, commercially minded and obsessed by performance in all we do.
  • Heart: we show our heart, are honest with each other and value everyone's diverse strengths.
  • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day.

Our salary range is between £35,000 and £45,000 per annum, depending on experience, plus bonuses and benefits. If you are a motivated and ambitious individual looking for a new challenge, please apply today



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