Senior Network Security Specialist

5 days ago


Chippenham, Wiltshire, United Kingdom BT Group Full time
About the Role

We are seeking a highly skilled Senior Network Security Specialist to join our team at BT Group. As a key member of our organization, you will play a crucial role in ensuring the security and integrity of our customers' networks.

Responsibilities
  • To provide 2nd line technical support for large, complex, and highly secure contracts, including remote configuration and support for Ribbon, BAE, Owl, Palo Alto, and Juniper.
  • To be an expert on customer platforms within the IUS contract and support all contractual ITIL processes, maintaining and improving support systems, procedures, and work instructions.
  • To assist in project teams adopting a flexible approach to meet timelines and milestones, requiring flexibility to meet customer needs.
  • To provide patching and upgrade support by adhering to vendor-advised patching schedules to meet contractual requirements.
Requirements
  • Competence in BAE High Threat Gateway, Ribbon, Owl, Juniper switches, and Palo Alto Firewall technologies and products.
  • Understanding of SIP, IP, and networking protocols.
  • Knowledge of ITIL fundamentals.
  • Ability to work in a high-pressure and secure environment, managing time and work autonomously with minimal guidance.
  • Direct customer interaction, representing BT, operating in high-pressure, secure environments.
  • Ownership of end-to-end technical solutions and services and expertise in fixed voice technologies.
What We Offer
  • A competitive salary of £60,000 - £80,000 per annum.
  • A 10% on-target bonus.
  • The BT Pension scheme, with a minimum employee contribution of 5% and a BT contribution of 10%.
  • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at the statutory rate from January 2025.
  • Enhanced women's health support, including help with menopause symptoms, cancer screenings, period care, and more.
  • 25 days annual leave (not including bank holidays), increasing with service.
  • 24/7 private virtual GP appointments for UK colleagues.
  • 2 weeks carer's leave.
  • World-class training and development opportunities.
  • The option to join BT Shares Saving schemes.
Work Environment

Flexible working is available, with the option to work from home two days a week. Part-time and job-share arrangements are also considered.



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