Administrative Support Professional
19 hours ago
Seeking a skilled Junior Administrator to join our team at Rhodar Specialist Enabling Works. This role will provide administrative support for our asbestos management division, working closely with our surveyors and site supervisors.
About the Role- Provide administrative support for new client instructions, including setting up new instructions on our CRM system and accepting jobs on client portals.
- Answer telephone calls from policy holders/homeowners and clients, dealing with queries in a professional manner.
- Book and coordinate surveys, organize works within SLA, ensuring surveyors are fully utilized.
- Prepare Consignment Notes, PRCs & Site Diaries for the following day's jobs, including updating the Consignment Note/Waste register and distributing to site supervisors.
- Forward completion paperwork to clients via their specified email account or portal within KPIs.
- Strong written and verbal communication skills and excellent telephone manner.
- Proficient in Microsoft Office, particularly Word, Excel, Access, and email/internet.
- Able to handle customer complaints and resolve where possible.
- $40,000 - $50,000 per annum (dependent on experience).
- 25 days holiday (plus bank holidays).
- Annual pay review.
- Company pension scheme.
- Free on-site parking.
- Access to an employee assistance programme to support your health and wellbeing.
- Excellent career progression and training opportunities.
- Opportunities to partake in volunteer work and charity events.
- Eyecare vouchers.
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