Healthcare Administrative Support Professional
6 days ago
Job Summary
We are looking for an experienced administrative professional to work in a fast-paced GP practice environment. As a Receptionist, you will be responsible for managing patient interactions, scheduling appointments, and providing general administrative support.
Main Duties & Responsibilities
- Patient Interaction: You will answer telephone calls, face-to-face enquiries, and online queries. You will assess patient needs and guide them to the appropriate services.
- Appointment Scheduling: You will use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records.
- Administrative Support: You will assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
- Team Collaboration: You will act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
- General Reception Duties: You will greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.
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