Healthcare Administrative Support Professional

6 days ago


Leeds, Leeds, United Kingdom Service Care Recruit Full time

Job Summary

We are looking for an experienced administrative professional to work in a fast-paced GP practice environment. As a Receptionist, you will be responsible for managing patient interactions, scheduling appointments, and providing general administrative support.

Main Duties & Responsibilities

  • Patient Interaction: You will answer telephone calls, face-to-face enquiries, and online queries. You will assess patient needs and guide them to the appropriate services.
  • Appointment Scheduling: You will use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records.
  • Administrative Support: You will assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
  • Team Collaboration: You will act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
  • General Reception Duties: You will greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.


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