Customer Service Representative

4 weeks ago


Gillingham, Kent, United Kingdom Moto Full time
Retail Assistant - WHSmith

As a Retail Assistant with Moto, you will be part of an amazing team delivering WHSmith's handy range travel essentials and exceptional customer service as we transform the UK's rest stop experience.

We're not seeking colleagues with years of customer service experience in hospitality or retail, just enthusiastic people who are eager to learn and grow with our company.

What we offer our Retail Assistants:

  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more...
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay

Key responsibilities include:

  • Serving customers in a timely manner
  • Receiving deliveries and stock replenishment
  • Providing exceptional customer service
  • Maintaining stock levels by replenishing displays and fridges
  • Handling customer enquiries
  • Operating tills and handling cash
  • Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we'd love to hear from you.

Hourly rates of pay may differ for under 18's

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Where our customer's journey pauses, yours just begins.

Apply today

INDLP



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