Door Ambassador
4 weeks ago
The Clermont Victoria is a prominent city centre hotel, situated near various famous landmarks and the busiest train station in Europe. This 345-bedroom hotel has recently undergone a £20m transformation to become a luxury 4-star deluxe hotel.
ResponsibilitiesAs a Door Person, you will be responsible for welcoming guests to the hotel and creating a positive first impression. You will share your local knowledge discreetly, promoting hotel services and products to ensure a seamless guest experience. As part of the lobby team, you will maintain high standards and provide excellent service.
Requirements- Previous experience in customer-facing roles in fast-paced service environments
- Excellent communication skills for both in-person and phone interactions
- Passionate about delivering exceptional service with a desire to learn and progress
- Comfortable in front-line roles interacting with the public
- Empathetic and able to build relationships
- An open personality with natural interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
We offer discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group, as well as interest-free season ticket loans (conditions apply). You will also have access to a 24/7 Employee Assistance Program, pension and healthcare schemes, Wagestream, a generous recommend-a-friend scheme, apprenticeships, and accredited qualifications up to Level 7. Additionally, you will have access to discounts and cashback through our online benefits portal.
Salary: £25,000 - £30,000 per annum, dependent on experience.
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