Venue Ambassador
3 days ago
Vivify Venues is a company that believes in the importance of people's health and happiness. We want to inspire people everywhere to get the most out of life, bring communities together, and help schools generate revenue.
Job OverviewWe are looking for a Venue Ambassador/Leisure Experience Manager to welcome hirers and their groups into our school facilities, ensuring all facilities are opened and set up on time for each group to enjoy their visits.
Key Responsibilities- To deliver an exceptional experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assist hirers with setting up facilities for lettings & other school-related events.
- Undertake light cleaning duties to ensure the school's premises are left as found.
- Ensure the security and safety of our school by unlocking gates and doors and reporting any hazards or faulty equipment.
- Complete health and safety checks throughout the shift.
- Full training is provided to equip the Venue Ambassador with full understanding and knowledge of how to carry out the role.
- Operate with pride and passion, delivering excellent customer service.
- No problem is too tough; find a way to make it happen.
- Maintain organised systems and processes to provide the best customer experience.
- Able to represent Vivify Venues professionally with the school and hirers.
- Interested in growing with Vivify Venues and willing to learn and develop new skills.
- Staff uniform
- Employee of the month (voucher award)
- Confidential corporate wellbeing programme
- Free staff parking
- Staff referral bonus and voucher scheme
- School referral bonus
- Career development and training opportunities
Apply with your CV and we will contact you to arrange a telephone interview. If successful, an Enhanced DBS check will be requested and paid for. Start date confirmed and training arranged.
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