Senior Technical Investigator

3 weeks ago


West Midlands Combined Authority, United Kingdom Jaguar Land Rover Full time

Job Overview

The Critical Concerns Team at Jaguar Land Rover is responsible for identifying and investigating issues related to product safety and compliance. As a Senior Technical Investigator, you will play a key role in leading investigations, collaborating with cross-functional teams, and driving prompt decisions.

Key Responsibilities

  1. Lead the methodical progression of Critical Concern investigations, producing accurate records and working collaboratively with the Critical Concerns Team.
  2. Arrange and chair review meetings with Critical Concern originators to assess and progress investigation delivery.
  3. Identify Prototype Critical Concern issues for progression to and set up and lead the Suspension of Use Meeting.
  4. Interface with various stakeholders, including Customer Relations Centre, Product Investigation Engineers, Technical Support Engineers, STA, and Manufacturing associates, for queries relating to Critical Concerns.

Requirements

  1. Evidence of excellent interpersonal skills and ability to present and articulate a clear point of view at all levels within the business.
  2. Experience in the PCDS process, awareness of the significance of gateways and software levels to vehicle operability.
  3. Background in a manufacturing environment and broad whole vehicle system knowledge.
  4. Proficiency in IQM, TOPIX, MEStools, Ecat, FMS, and Salesforce.
  5. Broad whole vehicle system knowledge.

What You'll Bring

To succeed in this role, you will need to demonstrate a strong understanding of product integrity, technical investigation, and collaboration. Your excellent communication skills, experience in a manufacturing environment, and proficiency in relevant tools and systems will be essential in driving the success of the Critical Concerns Team.



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