Senior Technical Investigator
3 weeks ago
Job Overview
The Critical Concerns Team at Jaguar Land Rover is responsible for identifying and investigating issues related to product safety and compliance. As a Senior Technical Investigator, you will play a key role in leading investigations, collaborating with cross-functional teams, and driving prompt decisions.
Key Responsibilities
- Lead the methodical progression of Critical Concern investigations, producing accurate records and working collaboratively with the Critical Concerns Team.
- Arrange and chair review meetings with Critical Concern originators to assess and progress investigation delivery.
- Identify Prototype Critical Concern issues for progression to and set up and lead the Suspension of Use Meeting.
- Interface with various stakeholders, including Customer Relations Centre, Product Investigation Engineers, Technical Support Engineers, STA, and Manufacturing associates, for queries relating to Critical Concerns.
Requirements
- Evidence of excellent interpersonal skills and ability to present and articulate a clear point of view at all levels within the business.
- Experience in the PCDS process, awareness of the significance of gateways and software levels to vehicle operability.
- Background in a manufacturing environment and broad whole vehicle system knowledge.
- Proficiency in IQM, TOPIX, MEStools, Ecat, FMS, and Salesforce.
- Broad whole vehicle system knowledge.
What You'll Bring
To succeed in this role, you will need to demonstrate a strong understanding of product integrity, technical investigation, and collaboration. Your excellent communication skills, experience in a manufacturing environment, and proficiency in relevant tools and systems will be essential in driving the success of the Critical Concerns Team.
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