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Retail Sales Assistant

2 months ago


Sheffield, Sheffield, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Lush. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer leaves the store with a smile and a positive impression of our brand.
  • Product Knowledge: Develop in-depth knowledge of our products and ingredients, enabling you to make informed recommendations to customers and showcase our products in a compelling way.
  • Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and supportive team environment, and contribute to the growth and development of the team.
  • Visual Merchandising: Create visually appealing displays and maintain the overall appearance of the store, ensuring that it is clean, organized, and inviting.
  • Operations: Assist with daily store operations, including restocking shelves, processing transactions, and maintaining inventory levels.
Requirements
  • Customer Experience: A genuine passion for delivering exceptional customer service and creating memorable experiences.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive team environment.
  • Communication: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Product Knowledge: A willingness to learn and develop in-depth knowledge of our products and ingredients.
Benefits
  • Holiday Allowance: Receive a generous holiday allowance.
  • Product Discounts: Enjoy 50% discount on Lush products and spa treatments.
  • Profit-Based Bonus: Participate in a profit-based bonus scheme.
  • Pension Scheme: Join our pension scheme.
  • Paid Birthday Off: Receive a paid day off on your birthday.
  • Cycle to Work Scheme: Take advantage of our cycle to work scheme.
  • Discounted Rail and Bus Season Tickets: Enjoy discounted rail and bus season tickets.
  • Employee Assistance Programme: Access our employee assistance programme.
  • Flexible Working: Enjoy flexible working arrangements.