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Air Freight Coordinator

2 months ago

Bristol, United Kingdom WR Logistics Full time

Job Title: Air Freight Coordinator

Job Type: Permanent

Hours: 9:00am-5:30pm (Overtime available)

Salary: Up to £28,000

Benefits:

  • Paid overtime
  • 23 days holiday plus bank holidays
  • Private Medical Insurance
  • Pension scheme
  • Life Assurance
  • Additional benefits

Key Responsibilities:

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace air freight Files
  • Use Global Air Freight Workflow Monitor on a daily basis
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client and vendors billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved)
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in customer SOP
  • Meet KPI standards in accordance with the Company's procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Attend training classes when required
  • Complete mandatory training when required