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Administrative Support Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as an Administrator & Patient Concierge. This role will provide administrative support across the clinic, ensuring our patients receive exceptional care and service.
Key Responsibilities:
- Provide administrative support to the clinic team, including answering phone calls, responding to emails, and managing correspondence.
- Deliver exceptional customer service to patients, staff, and visitors, ensuring a welcoming and professional environment.
- Practice and maintain confidentiality at all times, handling sensitive information with discretion.
- Undertake various clerical duties, including data entry, filing, and record-keeping.
- Work flexibly across Monday to Saturday, with a focus on providing excellent service to our patients.
Requirements:
- Experience in customer service, reception, and/or administration is highly desirable.
- Previous experience in a face-to-face customer service environment, preferably in healthcare, retail, or hospitality.
- Highly organized, accurate, and comfortable working in a fast-paced environment.
- Excellent communication and teamwork skills, with good computer literacy.
What We Offer:
- A competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A chance to work with a leading healthcare provider, making a positive impact on the lives of our patients.
