Customer Service Manager

6 days ago


Worsley, Salford, United Kingdom Accor Hotels Full time
Accor Hotels is a leading hospitality company that welcomes individuals with diverse backgrounds and personalities. We offer opportunities to grow and learn, ensuring work brings purpose to life.

We are seeking an exceptional candidate for the role of Customer Service Manager. The successful applicant will be responsible for providing a smooth experience for all hotel guests, including reception, concierge operations, and hospitality services.

A competitive salary of $60,000 - $80,000 per annum reflects the importance of this role in ensuring customer satisfaction.

The ideal candidate should possess excellent reading, writing, and oral proficiency in English language. A diploma in Tourism/Hospitality Management and 2 years of relevant experience in a similar capacity are also essential.

Additional skills such as speaking other languages and basic understanding of local languages will be an advantage.

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