Sales Key Holder Part Time in Bristol

2 weeks ago


Bristol, Bristol, United Kingdom H&M Group Full time

About & Other Stories

& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewellery, lingerie, beauty products, stationery and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris, Los Angeles and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price.

Role Overview

As a Sales Key Holder, you will play a vital role in delivering exceptional customer service and driving sales on the sales floor, in the fitting rooms and at the cash desk. You will be responsible for providing a personal and highly qualitative service, styling customers and creating a welcoming atmosphere in the store. You will also be involved in processing customer transactions, receiving and processing deliveries, and helping to prepare seasonal sales and campaigns.

Responsibilities

  1. Provide excellent customer service to maximise sales and create a positive customer experience.
  2. Awareness of the stores goals and sales figures, as well as being familiar with applicable procedures and guidelines.
  3. Actively work with garments, ensuring our high standards are always maintained.
  4. Knowledge about garments/fabrics and garment care.
  5. Process customer transactions at the cash desk.
  6. Receive and process deliveries.
  7. Help prepare seasonal sales and campaigns.
  8. Follow store routines, policies and guidelines to assist in loss prevention and safety in the store.
  9. Work well in the team and actively support colleagues.
  10. Execute store opening and closing procedures.
  11. Support the DM in running the daily business, conducting daily planning, driving customer service and operations.

Requirements

You will be a positive, friendly person with a fantastic sense of style. You will have great organising skills and enjoy working with a team of people who are just as outgoing and interested in fashion as you are. You will be a multi-tasker who enjoys being on your feet, and you will have a strong team player with an open mindset and the ability to handle pressure of a busy day.

Benefits

  • 25% Staff Discount within the H&M Group.
  • Twice a year a staff allowance to shop the newest season.
  • Paid Vacation Days.
  • Endless development opportunities.
  • Plus more external/local benefits.


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