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IT Support Specialist
2 months ago
Job Summary:
Candidate Source Limited is seeking an experienced IT Support Specialist to join our team as a 2nd/3rd Line IT Support Analyst. This role will involve providing technical support to a wide range of clients, troubleshooting and diagnosing hardware and software faults, and escalating issues as necessary.
Key Responsibilities:
- Operating the IT Helpdesk and providing 2nd/3rd line support to clients
- Troubleshooting and diagnosing hardware and software faults
- Escalating issues to senior technicians or vendors as necessary
- Deployment of new hardware and software
- Occasional involvement in project work
- Assisting the Support Team Leader in aiding other team members
- Managing own tickets and ensuring they are kept up to date
Requirements:
- IT support experience covering Active Directory, Windows 10/11, Windows Server, Office 365, Azure, hardware, backup and firewall configurations
- Full, clean driving license
- Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
- Competitive salary of £28,000 - £36,000
- 20 days holiday + public holidays
- Pension
- Cycle to work scheme
- Free onsite parking
- Company laptop, phone, and accessories
How to Apply:
Applicants must currently have the permanent right to work in the UK. Please submit an updated copy of your CV to be considered for this role.