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IT Support Specialist

2 months ago


Chichester, West Sussex, United Kingdom Candidate Source Limited Full time

Job Summary:

Candidate Source Limited is seeking an experienced IT Support Specialist to join our team as a 2nd/3rd Line IT Support Analyst. This role will involve providing technical support to a wide range of clients, troubleshooting and diagnosing hardware and software faults, and escalating issues as necessary.

Key Responsibilities:

  • Operating the IT Helpdesk and providing 2nd/3rd line support to clients
  • Troubleshooting and diagnosing hardware and software faults
  • Escalating issues to senior technicians or vendors as necessary
  • Deployment of new hardware and software
  • Occasional involvement in project work
  • Assisting the Support Team Leader in aiding other team members
  • Managing own tickets and ensuring they are kept up to date

Requirements:

  • IT support experience covering Active Directory, Windows 10/11, Windows Server, Office 365, Azure, hardware, backup and firewall configurations
  • Full, clean driving license
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • Competitive salary of £28,000 - £36,000
  • 20 days holiday + public holidays
  • Pension
  • Cycle to work scheme
  • Free onsite parking
  • Company laptop, phone, and accessories

How to Apply:

Applicants must currently have the permanent right to work in the UK. Please submit an updated copy of your CV to be considered for this role.