Senior IT Support Professional
3 weeks ago
Smart Recruit IT is seeking an accomplished IT professional to fill the position of Senior IT Support Professional. This role presents an exciting opportunity to join a dynamic service desk team, where you will be responsible for providing Tier 2 level IT support to resolve complex technical issues allocated by the IT Manager.
Key Responsibilities
- Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
- Support the roll out of new applications and ensure seamless integration with existing systems.
- Install and configure computer hardware, operating systems, and applications.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Administer networks, review system logs, backup/AV checks, and general updates.
Requirements
- Experience of working within a network/IT field.
- Good understanding of Windows, Mac OS, MS Office, Office 365, and Active Directory.
About Smart Recruit IT
As a leading IT support company, we pride ourselves on delivering exceptional service to our clients. Our team is passionate about providing innovative solutions to complex technical challenges. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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