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Student Experience Support Officer

2 months ago

Huddersfield, Kirklees, United Kingdom Study Group Full time
About the Role

We are seeking an experienced and accomplished Student Experience Support Officer to join our team at the University of Huddersfield International Study Centre. The successful candidate will be responsible for a variety of tasks including student records, managing and coordinating student attendance, and providing support to the academic and SMT teams.

Key Responsibilities
  • Creation of electronic and paper-based student files
  • Ensuring student details are up-to-date on central databases
  • Monitoring student attendance on a daily basis
  • Keeping student attendance databases up-to-date weekly
  • Running relevant reports from Study Group systems
  • Dealing with general student enquiries
  • Fostering productive relations with internal and external stakeholders
  • Production of student letters as requested
  • Working closely with other teams to ensure student enrolment is running smoothly
About You

We are looking for a candidate with a Bachelor's degree or equivalent qualification, experience of events coordination, and working in a fast-paced pressurised office environment. Knowledge of working across complex IT systems and administrative skills, including IT skills and Microsoft Excel, are also essential.

About Us

Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of study programmes and services to support students in their academic and personal development.