Coffee Connoisseur and Service Expert
5 days ago
We are looking for a highly motivated Customer Experience Associate to join our team at OneRetail. As a key member of our service team, you will play a crucial role in delivering exceptional customer experiences by crafting high-quality beverages and providing outstanding service.
About the Job:- Deliver first-class service and perfectly crafted coffees to customers
- Keep the bar area clean and organized
- Process payments efficiently and accurately
- Build strong relationships with customers and colleagues
- Learn about brewing methods, beverage blends, and food presentation techniques
- Represent OneRetail and maintain a positive brand image
- Comply with Food Handling & Hygiene standards and Health & Safety regulations
- Preparing perfectly blended drinks and serving high-quality food
- Keeping the bar area clean and organized
- Receiving and processing payments
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, and food presentation techniques
- Representing OneRetail and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Be a brilliant communicator and build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions for customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
The ideal candidate will have a strong passion for delivering exceptional customer experiences and a willingness to learn and grow with our team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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