Front Desk Operations Management Position

1 week ago


Luton, Luton, United Kingdom Hilton Worldwide, Inc. Full time
Job Description:Role and Responsibilities

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

  • Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards.
  • Monitor staffing levels to meet business demands and conduct monthly communication meetings in the absence of the Front Office Manager.
Requirements
  • Prior supervisory experience in Front Office within the hotel/leisure/retail industry.
  • High level of IT proficiency and commercial awareness.
  • Excellent leadership, interpersonal, and communication skills.


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