Resort Team Manager

7 days ago


Luton, Luton, United Kingdom Hilton Worldwide, Inc. Full time
Leadership Opportunity:
Hilton Worldwide, Inc. is seeking an experienced and motivated Front Office Manager to join our team. As a key member of the Front Office Team, you will be responsible for supervising and managing hotel operations to maintain high standards. This role offers a unique opportunity to develop your skills and knowledge in a dynamic and fast-paced environment.

The ideal candidate will have previous supervisory experience in Front Office within the hotel/leisure/retail industry and possess a high level of commercial awareness and sales capabilities. They will also demonstrate excellent leadership, interpersonal and communication skills, as well as accountability and resilience.

Benefits include a competitive salary of £26,000 per year, free meals, parking, and gym membership, as well as opportunities for professional development and growth within the company.

Responsibilities:
  • Supervise and manage hotel operations
  • Monitor Guest satisfaction and trends
  • Recognise regular and VIP Guests and promote loyalty schemes
  • Maximise room occupancy and use up-selling techniques


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