Private Client Manager

4 days ago

London, Greater London, United Kingdom Nota Bene Global Full time

About Nota Bene Global

We are a leading provider of bespoke travel and lifestyle solutions for international ultra-high-net-worth individuals. Our team of experts designs and manages unique experiences that exceed our clients' expectations.

Job Summary

We are seeking a highly skilled and experienced Private Client Manager to join our team. As a Private Client Manager, you will be responsible for managing a small portfolio of high-profile clients, providing them with personalized service and expert advice.

Key Responsibilities

  • Manage and nurture relationships with a portfolio of high-profile clients.
  • Plan, book, and coordinate all aspects of client travel and lifestyle arrangements.
  • Provide expert advice and guidance on luxury travel and lifestyle options.
  • Anticipate client needs and preferences, offering tailored recommendations and solutions.
  • Maintain the highest standards of professionalism, discretion, and confidentiality.

Requirements

  • At least 3 years of upscale travel management and/or lifestyle/concierge experience.
  • A passion for delivering exceptional service and exceeding client expectations.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients.
  • A proactive and flexible approach, with the ability to handle multiple requests and deadlines.
  • A high level of professionalism, discretion, and confidentiality.
  • An understanding of the world of ultra-luxury.

Skills Required

  • Upscale world travel experience.
  • Luxury product and destination knowledge.
  • Exceptional service delivery.
  • Communication and interpersonal skills.
  • Proactivity and flexibility.
  • Itinerary planning and booking.
  • Problem-solving and decision-making.
  • Attention to detail and accuracy.
  • Time management and organization.
  • Teamwork and collaboration.
  • Research and analysis.
  • Customer relationship management.
  • Microsoft Office proficiency.
  • Experience with CRM systems is an advantage.

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