Customer Support Representative

1 day ago

West Bromwich, Sandwell, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, helping them with their financial needs and queries.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and other channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Stay up-to-date with product and service knowledge to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and quality standards
What We Offer

We offer a competitive salary and benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes. You will also have access to a wide range of training and development opportunities to help you grow and succeed in your career.

About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference. We are proud to be a disability confident employer and welcome applications from under-represented groups.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you

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