Field and Community Outreach Specialist
1 day ago
At Capita, we're passionate about connecting people with the content they love. As a TV Licence Field Engagement Officer, you'll play a vital role in ensuring that our customers have access to their favorite live programs.
About the Role:We're looking for a highly skilled and motivated individual to join our team as a TV Licence Field Engagement Officer. In this role, you'll be responsible for visiting customers who don't have a TV license at addresses throughout the Newcastle & Sunderland area. Your goal will be to help them understand and comply with the legislation behind the TV license, explain how they can obtain one, and enable them to find a payment plan that works for them.
What You'll Get:- A competitive salary of £30,000 per annum, plus a range of benefits including a company car or a £3700 annual car allowance paid monthly.
- The opportunity to work on a flexible shift pattern, with a potential of a four-day working week.
- A mileage allowance paid in line with published HMRC rates, plus an additional allowance for traveling from and to your home address each day.
- You'll need to have a full UK driving license.
- Strong interpersonal and communication skills are essential, with an excellent standard of both verbal and written English.
- Similar previous experience is not necessary, but you should be able to develop new skills and confidence in this role.
- A comprehensive benefits package, including 23 days' holiday (rising to 28) with the option to buy extra leave, a company-matched pension, life assurance, and more.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
We're committed to equality and diversity, and welcome applications from all qualified candidates. If you're interested in this role, please submit your application. We look forward to hearing from you
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