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Customer Service Store Assistant

2 months ago

Aberdeen, Aberdeen City, United Kingdom Jewson Partnership Solutions Full time
{"title": "Customer Service Store Assistant", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Store Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and sales, ensuring a thorough understanding of our products and services.
  • Process customer transactions, handle returns and exchanges, and maintain a high level of accuracy with cash handling and inventory management.
  • Work collaboratively with colleagues to achieve sales targets, maintain a clean and organized store environment, and support visual merchandising efforts.
  • Participate in ongoing training and development to enhance product knowledge, sales skills, and customer service expertise.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading building materials distributor and contribute to the success of our team.
Requirements
  • Previous customer service or sales experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with cash handling and inventory management.
  • Able to lift up to 25 pounds and stand for long periods.
", "company": "Jewson Partnership Solutions"}