Luxury Hotel Operations Manager

3 weeks ago


Chesham Bois, Buckinghamshire, United Kingdom Antony James Recruitment Full time

Antony James Recruitment is seeking an experienced Hospitality Leader to join our team as a Front of House Supervisor. The ideal candidate will have a strong background in hospitality and be passionate about providing exceptional customer service.

The successful candidate will oversee the smooth running of the front office, managing the Reception, Nights, and Housekeeping teams to ensure exceptional service for every guest. Key responsibilities include:

  • Recruiting, training, and leading the Reception and Night teams to deliver top-tier service.
  • Monitoring front office and housekeeping budgets, preparing regular reports to ensure financial guidelines are adhered to.
  • Collaborating with housekeeping management to maintain high room standards and cleanliness in public areas.
  • Supporting health and safety compliance within the front office.

In addition to these key responsibilities, the successful candidate will also manage online hotel reviews and listings on platforms like TripAdvisor, Booking.com, and Expedia.

We offer a competitive salary of £35,000 per year, along with 28 days of holiday, including bank holidays. Working hours will be shift work between 7:00 am and 11:00 pm, with weekend, evening, and bank holiday shifts required.



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