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Head of Operations Manager

2 months ago

Coventry, Coventry, United Kingdom Service Care Solutions Ltd Full time
{"title": "Head of Operations", "content": "Key Responsibilities

As a key member of our nation events team, you will be responsible for the ongoing management and development of the operations team, ensuring they receive feedback on their performance and areas for improvement are identified and addressed.

You will lead all service lines, including Event Traffic Management, SIA DS & CCTV Security, Event Stewarding, Hostile Vehicle Mitigation, Event Parking & Sales, and ensure all events have an operations pack including up-to-date risk assessments, traffic management plans, crowd management plans & commercial plans.

You will also be responsible for the management of all company equipment, stock, vehicles and uniforms across the UK, and implement strategies to ensure company growth and services development, managing our operations and retaining customers.

Additionally, you will be willing to work outside of your role to support the growth and success of the business, often at pace, and be proficient in the use of MS applications, with attention to detail to produce documents of a high standard.

Requirements
  • 5+ years' experience in line management, with a proven track record of effective coaching and mentoring
  • Must live within a daily commutable distance of Coventry Head Office
  • Must hold UK Driving Licence, extensive UK travel essential
  • L4 Spectator Safety Desirable
  • SIA DS license Desirable
  • Lantra 12D M6 a must
", "lang_code": "en-US"}