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Reception Team Leader

2 months ago

Leeds, Leeds, United Kingdom Apcoa Parking Full time

Reception Team Leader Opportunity

We are seeking a highly organized and customer-focused individual to join our team as a Reception Team Leader at Leeds Bradford Airport. As a key member of our front desk operations, you will be responsible for managing a team of drivers, overseeing the movement of vehicles to and from parking spaces, and providing exceptional customer service.

Key Responsibilities:

  • Ensure administrative tasks are completed efficiently and effectively.
  • Monitor team performance, vehicle movements, and key security.
  • Carry out audit requirements and maintain high standards of reception.
  • Build strong relationships with clients and internal support services.
  • Provide excellent customer service and reception duties as required.
  • Move vehicles to various car parks within the customer's grounds as needed.
  • Ensure vehicles are moved carefully and note any existing damage or issues.
  • Check in customers using the pre-book system and allocate vehicles to the correct parking spot.

Requirements:

  • Flexibility to work early morning, weekends, and bank holidays.
  • Ability to work with minimal guidance and collaboratively.
  • High level of attention to detail and accuracy.
  • Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
  • Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
  • Full, clean UK driving license is necessary, any driving experience will be considered an advantage.

We are a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. We take pride in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join our team.

You will be an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. If you feel that you can demonstrate these characteristics as well as good organization and reliability, please apply today.

Equal Opportunities Employer