Reception Team Leader

2 weeks ago

Leeds, Leeds, United Kingdom Apcoa Parking Full time

Reception Team Leader Opportunity

We are seeking a highly organized and customer-focused Reception Team Leader to oversee our front desk operations at Leeds Bradford Airport. The successful candidate will be responsible for managing a team of drivers, overseeing the movement of vehicles to and from parking spaces, and providing exceptional customer service.

Key Responsibilities:

  • Ensuring administrative tasks are completed in a timely and coherent manner.
  • Monitoring team performance, vehicle movements, and key security.
  • Ensuring all Audit requirements are carried out.
  • Building robust relationships with clients and internal support services.
  • Providing excellent customer service and reception duties as required.
  • Moving vehicles to various car parks within the customer's grounds as and when requested.
  • Ensuring all vehicles are moved carefully and noting down any existing damage/issues.
  • Checking in customers using the pre-book system and allocating vehicles to the correct parking spot.

Requirements:

  • Flexibility to work early morning, weekends, and bank holidays.
  • Ability to work with minimal guidance and collaboratively.
  • High level of attention to detail and accuracy.
  • Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
  • Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
  • Full, clean UK driving license is necessary, any driving experience will be considered an advantage.

Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. We take pride in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join our team.

You will be an excellent team player with great communication skills. Someone who possesses the skills to work under pressure.

Do you feel that you can demonstrate these characteristics as well as good organization and reliability? We look forward to hearing from you.

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