Operations Process Supervisor

3 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom KP Snacks Full time

Operations Process Supervisor

Location: Teesside

Employment Type: Permanent

Company Overview

KP Snacks is a proud member of the Intersnack Group, a leader in the savoury snacks market with an impressive annual turnover exceeding €3 billion. The Intersnack Group operates in over 30 countries, employing more than 14,000 individuals across 44 manufacturing facilities worldwide.

In the UK, KP Snacks comprises approximately 2,300 team members across seven production sites and our Slough headquarters. We are known for producing beloved snack brands such as Hula Hoops, McCoy's, Pombear, KP Nuts, Butterkist popcorn, Tyrrells, and popchips.

Compensation: Based on experience

Benefits Overview:

· Performance bonus scheme

· Medicash Health cash plan

· Private healthcare options (subject to grade)

· KP Pension Plan with matching contributions (up to 7% of salary), including life assurance and income protection

· 25 days of annual leave

· Additional holiday for long service

· Annual salary review

· Discounts at MyGym

· Cancer care support

· Holiday Buy option (up to 5 additional days pro rata)

· Career break opportunities

· Cycle to Work scheme

· Company sick pay (once eligible)

· Employee Assistance Programme

· Access to Digital GP services

· Best Doctors service for second medical opinions

· KP4ME platform for online benefits, discounts, competitions, and wellness resources

Role Summary:

The Operations Process Supervisor will oversee the Daily Management System (DMS) processes, employing structured problem-solving methodologies to enhance employee skills and capabilities. This role involves collaborating closely with the Line Lead and Maintenance Lead to propose options and recommend actions aimed at minimizing losses.

Key Responsibilities:

  • Develop and manage the Centre Line Management System for designated lines
  • Guide Equipment Owners (EOs) in addressing deviations and reporting
  • Conduct weekly assessments to identify gaps within the DMS and implement corrective actions
  • Oversee the Changeover DMS for lines and evaluate changeover efficiency
  • Coach EOs to continuously enhance changeover practices
  • Share knowledge and best practices across the facility
  • Analyze machine data to identify and eliminate inefficiencies
  • Manage the online data capture system
  • Participate in Daily Direction Setting (DDS) meetings with the Line Lead to prioritize resources for the upcoming 24 hours and review results from the previous period

We are committed to fostering a diverse and inclusive workplace culture where all individuals can thrive. Our Inclusion and Diversity program emphasizes Culture, Leadership, Recruitment, and Equitable Progression. We implement an inclusive hiring process to attract diverse talent and educate hiring managers on unconscious bias. Additionally, we conduct comprehensive training on various diversity topics to promote an inclusive environment. Join KP Snacks to be part of a team that values individuality and supports personal growth.

We strongly encourage candidates from diverse backgrounds to apply for this position. Our commitment is to create a workplace where everyone feels a sense of belonging. Please inform us if there are any accommodations we can provide to facilitate your application process.

When applying, please ensure your application clearly demonstrates the relevant skills we seek, supported by concrete evidence.

Ideal Candidate Profile:

  • Experience in training and coaching
  • Strong communication abilities
  • Proficient in Microsoft Excel and familiar with Microsoft 365
  • Proactive and a positive change agent
  • Excellent interpersonal skills and active listening
  • Able to effectively coach and influence new working methods
  • Motivated to enhance personal capabilities and eager to learn
  • Inquisitive mindset with a passion for problem-solving and sharing solutions
  • Experience as an Advanced Team Member or Equipment Owner is advantageous
  • Technical understanding of the EO role and process control knowledge


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