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Supervisor - Frasers Department Store

2 months ago

Londonderry, United Kingdom Frasers Group Full time
Job Title: Supervisor - Frasers Department Store

Frasers Group is seeking a highly skilled and experienced Supervisor to join our team. As a Supervisor, you will be responsible for leading and supervising a cross-functional team to deliver high levels of customer service, stock management, and cash handling.

Key Responsibilities:
  • Proactively lead the Stockroom & Shopfloor team to support the store on the shop floor and in stock processing areas.
  • Workforce planning - use judgment to focus resource appropriately and support the sales floor.
  • Drive pace, flexibility, and accuracy within the team to process deliveries and minimize stock loss/damage efficiently.
  • Ensure team provides an accurate and comprehensive cash handling service.
  • Ensure 100% compliance with relevant departmental policies, including Health & Safety and legislative requirements.
  • Regular communication with Store Manager and Service Managers on stock levels.
  • Work effectively with 3rd party contractors to ensure a safe, clean, and secure environment.
Requirements:
  • Experience in fashion retail would be beneficial for this role.
  • Relevant supervisory experience in a customer-facing and stock-handling environment with a consistent career path.
  • Proven track record of working at pace to deliver results against targets and deadlines.
  • The ability to influence and challenge.
  • An understanding of Health & Safety legislation.
  • Proven track record of achieving targets and delivering results against deadlines.
  • Demonstrates attention to detail when dealing with large quantities of information to ensure accuracy.
  • Excellent Customer Service skills.
Benefits:
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Join the Fearless1000 Incentive Scheme.
  • We offer a wide range of Development Courses with National Qualifications.
  • 28 Days Holiday.
  • 40% Instore Uniform Discount.
  • Discounted Gym membership.
  • Group Wide 20% Discount across all Frasers Group brands.