Director of Operations

3 weeks ago


Reading, Reading, United Kingdom Elior UK Full time

About the Role:
We are seeking an experienced and dedicated Director of Operations to lead our catering teams across various regions. This position is integral to our Education division, focusing on providing high-quality, nutritious, and sustainable food options for students.

Your Responsibilities:
The successful candidate will demonstrate exceptional leadership skills and the ability to drive results through effective team management. Key responsibilities include:

  • Fostering a culture of outstanding customer service within the community.
  • Ensuring compliance with legal and company standards within the designated area.
  • Creating opportunities for financial growth and consistently surpassing financial objectives.
  • Building and maintaining strong relationships with senior clients to enhance service delivery and sustain competitive advantages.
  • Overseeing the Operations Management function within the assigned area.
  • Managing recruitment, training, and development of the operations team to ensure efficient and high-quality service delivery.
  • Supporting the sales team with operationally sound site visits and presentations.

What We Are Looking For:
The ideal candidate will possess:

  • Extensive experience in contract catering, particularly in a senior management role across multiple sites.
  • Experience in the education sector is advantageous.
  • A proven track record of leading and motivating diverse teams.
  • Strong client relationship management skills.
  • Confidence in financial management and P&L oversight.

Benefits:
At Elior, we value our employees and offer a comprehensive rewards package, including:

  • A competitive salary of up to £70,000 with a performance-related bonus.
  • Complimentary on-site lunches.
  • Flexible working arrangements, including full-time and part-time options.
  • A hybrid working model to balance office collaboration and remote work.
  • Generous holiday allowance of 33 days, with the option to purchase additional leave.
  • Family leave and paid charity leave to support personal commitments.

Why Choose Elior?
Elior is a leading contract catering company in the UK, recognized for our commitment to quality and service across various sectors, including workplaces, sporting venues, and educational institutions. We strive to create an inclusive culture where every employee feels valued and empowered to reach their full potential.


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