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Community Engagement Coordinator

3 months ago

London Greater, United Kingdom Vivify Venues Careers Full time
Position Title: Community Engagement Coordinator

Job Type: Part Time - Zero Hour Contract

Salary: £8.60 - £11.44 per hour

About Vivify Venues:
  • Our mission is to enhance the health and happiness of individuals within our communities.
  • We strive to inspire individuals to maximize their life experiences, unite communities, and assist educational institutions in generating essential revenue.


At Vivify, we are dedicated to simplifying the process for educational institutions to rent out their sports and leisure facilities. Our Community Engagement Coordinators are committed to delivering exceptional service to the groups utilizing these facilities.

Role Overview: The primary responsibility is to warmly welcome our clients and their groups into the educational facilities, ensuring that all areas are prepared and accessible on time for a seamless experience.

Key Responsibilities:
  • Provide an outstanding experience for our clients, ensuring that all users enjoy a positive and memorable visit. Assist clients with the setup of facilities for rentals and school-related events, from arranging sports equipment to activating lighting systems.
  • Perform light cleaning tasks to guarantee that the premises are maintained in their original condition, including tidying up and organizing equipment.
  • Ensure the security and safety of the facility by managing access points and securing them at the end of each shift.
  • Conduct health and safety checks throughout the shift, reporting any hazards or maintenance issues to uphold the high standards of the facility.
  • Receive comprehensive training, both in-person and online, to fully understand the role, including site orientation, safety protocols, and customer service practices.
  • Uphold the quality of service and be flexible in assisting with additional tasks that support the facility, clients, and the Vivify team.
Candidate Profile:
  • We are looking for individuals who take pride in their work and are passionate about the service provided to the community.
  • Problem-solving skills are essential; we are committed to finding solutions.
  • A focus on simplicity in processes and systems is crucial.
  • Must be organized, responsive, and adaptable to ensure the best experience for our clients.
  • A desire for personal growth and improvement within the organization is encouraged.
  • Strong communication skills are necessary to represent Vivify professionally.
Employee Benefits:
  • Staff uniform provided
  • Employee recognition program
  • Access to a confidential corporate wellbeing program, including counseling services.
  • Mileage allowance for travel between partner sites.
  • Free parking for staff
  • Referral bonuses and incentives.
  • Opportunities for career development and training.
Application Process:
  • Complete the application questionnaire and submit your CV.
  • Successful candidates will be contacted for a telephone interview.
  • An Enhanced DBS check will be required prior to the start of the role.
Note: This position requires an Enhanced DBS check prior to commencement.