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Sales Operations Coordinator

2 months ago

Cannock, Staffordshire, United Kingdom Adecco Full time
About the Role

We are seeking a highly motivated and organized Sales Operations Coordinator to join our dynamic team at Adecco. As a Sales Operations Coordinator, you will play a crucial part in ensuring customer orders are processed efficiently and effectively, while maintaining excellent standards of customer service.

Key Responsibilities
  • Customer Order Processing: Deal effectively and efficiently with customer orders and schedules, maintaining high customer service standards.
  • Order Fulfillment: Process customer orders on a daily basis, ensuring accuracy and timeliness.
  • Communication: Provide prompt and professional responses to customer inquiries.
  • Query Resolution: Effectively handle and resolve customer queries, ensuring high levels of customer satisfaction.
  • Collaboration: Collaborate with the purchasing department to ensure continuity of supply.
  • Telemarketing and Telesales: Assist in telemarketing and telesales projects.
  • Quotations: Prepare customer quotations, maintaining the discount matrix.
  • Communication and Collaboration: Ensure effective communication and collaboration within and across departments.
  • Continuous Improvement: Contribute to the continuous improvement process.
  • Health and Safety: Adhere to all company Health and Safety procedures.
  • Compliance: Maintain compliance with all other company policies and procedures.
Requirements
  • Telephone Manner: Good telephone manner.
  • General Education: Good general education.
  • Experience: Previous experience in a sales office environment.
Skills and Attributes
  • Organizational Skills: Strong organizational skills.
  • Communication Skills: Excellent communication skills at all levels.
  • Interpersonal Skills: Team player with good interpersonal skills.
  • Self-Motivation: Self-motivated with the ability to work independently.
  • Initiative: Aptitude for working on own initiative.