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Solution Manager
2 months ago
A Solutions Manager is required to join Arc IT Recruitment, a leading software development company. This is a pivotal role that is busy and varied and involves client engagement, product management, and strategic marketing.
Key Responsibilities- Client Relationship Management: Build strong relationships with clients through regular meetings and engagement with key decision-makers.
- Competitive Landscape Analysis: Analyse the competitive landscape and gather client feedback for service improvement.
- Business Representation: Represent the company at conferences and networking events, showcasing the company's expertise and building brand awareness.
- Strategic Collaboration: Collaborate with marketing and sales teams on strategic initiatives, ensuring alignment and effective communication.
- Content Management: Manage content areas on the company's website and generate marketing materials, highlighting the company's services and expertise.
- Client Support: Respond to client and developer inquiries, providing timely and effective support.
- Training and Development: Together with the rest of the team, provide client training and development, ensuring clients are equipped to get the most out of the company's services.
- Business Requirements Translation: Translate business requirements into development specifications, ensuring accurate and effective implementation.
- Energetic and Capable: Energetic and capable of multitasking, with a strong ability to prioritize tasks and manage multiple projects.
- Strong Communication: Strong communication and analytical skills, with the ability to effectively communicate with clients, stakeholders, and team members.
- Creative Problem-Solving: Creative problem-solving abilities, with a strong ability to think critically and develop innovative solutions.
- Digital Software and AI: Basic understanding of digital software and AI, with a willingness to learn and develop skills in these areas.
- Membership Sector Experience: Experience in the membership sector, with a strong understanding of the industry and its challenges.
- Product Management: Product management experience, with a strong ability to develop and launch new products.
- Software Engineer Collaboration: Experience collaborating with software engineers, with a strong understanding of the development process and the ability to effectively communicate with technical teams.
