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Product Support Manager EMEA

2 months ago


Harlow, Essex, United Kingdom Arrow Electronics (UK) Ltd. Full time

Job Description:

Arrow Electronics (UK) Ltd. is seeking a highly motivated and organized Product Support Manager EMEA to join our team. As a Product Support Manager, you will be responsible for providing exceptional customer service and support to our customers in the EMEA region.

Key Responsibilities:

  • Manage and resolve customer inquiries and issues in a timely and professional manner.
  • Collaborate with cross-functional teams to resolve complex customer issues.
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Provide training and support to internal teams to ensure they have the necessary knowledge and skills to support customers.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.

Requirements:

  • Bachelor's or Master's degree in Business Administration, Marketing, or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to cutting-edge technology and resources.

How to Apply:

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you