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Patient Experience Coordinator

2 months ago


London, Greater London, United Kingdom Portman Dental Care group. Full time

Job Summary: We are seeking a highly skilled and enthusiastic Patient Coordinator to join our team at Portman Dental Care group. As a key member of our practice, you will be responsible for providing exceptional patient care and support to our patients and dental team.

About the Role: As a Patient Coordinator, you will be the first point of contact for our patients, providing a warm and welcoming experience from the moment they arrive. You will be responsible for:

  • Greeting patients warmly and enthusiastically
  • Managing patient flow and coordinating appointments
  • Providing administrative support to the dental team
  • Assisting with patient communication and correspondence
  • Contributing to a positive and friendly team environment

What We Offer: In addition to a competitive salary, we offer a range of benefits, including:

  • Bonus opportunity
  • Access to our Dental Academy to support your career ambitions
  • 25 days holiday plus bank holidays (pro-rata basis)
  • Additional special days off (such as your birthday)
  • Enhanced maternity & paternity leave and company sick pay
  • Life assurance and contributory pension scheme
  • Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service

About Us: Portman Dental Care group is a leading provider of high-end dental care, committed to delivering exceptional patient experiences and outcomes. We pride ourselves on our positive and friendly team environment, and our commitment to reducing our environmental footprint.