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Patient Experience Coordinator
2 months ago
Job Summary: We are seeking a highly skilled and enthusiastic Patient Coordinator to join our team at Portman Dental Care group. As a key member of our practice, you will be responsible for providing exceptional patient care and support to our patients and dental team.
About the Role: As a Patient Coordinator, you will be the first point of contact for our patients, providing a warm and welcoming experience from the moment they arrive. You will be responsible for:
- Greeting patients warmly and enthusiastically
- Managing patient flow and coordinating appointments
- Providing administrative support to the dental team
- Assisting with patient communication and correspondence
- Contributing to a positive and friendly team environment
What We Offer: In addition to a competitive salary, we offer a range of benefits, including:
- Bonus opportunity
- Access to our Dental Academy to support your career ambitions
- 25 days holiday plus bank holidays (pro-rata basis)
- Additional special days off (such as your birthday)
- Enhanced maternity & paternity leave and company sick pay
- Life assurance and contributory pension scheme
- Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service
About Us: Portman Dental Care group is a leading provider of high-end dental care, committed to delivering exceptional patient experiences and outcomes. We pride ourselves on our positive and friendly team environment, and our commitment to reducing our environmental footprint.