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Tusker Order Administration Specialist
2 months ago
About this Opportunity
This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships.
Key Responsibilities
- Ensure all orders are captured within a 24-hour turnaround while preparing the contract to include all employer-specific details and requests.
- Liaise with dealers to ensure accurate and effective ordering of vehicle specifications.
- Liaise with the Pricing and Data team to ensure manufacturer pricing and discounts are correct and manage monthly price increases.
- Provide exceptional customer service through first contact resolution, taking full accountability for the service delivered, striving to exceed KPIs and SLAs.
- Be flexible to take on bespoke and ad-hoc tasks allocated by the Line Manager.
About us
We're a leading car leasing company that has been providing company car and tax-efficient car benefit schemes since 2009. We take pride in helping organizations offer their employees a car that will have less impact on the environment, supporting planet-positive mobility and a brighter, more sustainable future.
We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.
What we offer
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
