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Student Services and Hospitality Coordinator
2 months ago
English Path is a rapidly expanding global English language school that empowers students of all ages through language learning and cultural experiences. Our mission is to provide high-quality, motivating English courses that stimulate and challenge students, enabling them to learn, grow, and excel.
Job DescriptionWe are seeking a highly motivated and organized Student Services and Hospitality Intern to join our team. As a key member of our student services and marketing teams, you will play a multifaceted role in enhancing our online presence and contributing to the delivery of exceptional student experiences.
Key Responsibilities- Lead engaging social program activities to foster a sense of community among students.
- Create compelling visual content to promote English Path and enhance our online presence.
- Work closely with the Social Media Executive to develop and implement effective social media strategies.
- Provide excellent customer service, addressing student inquiries and concerns in a timely and professional manner.
- Assist in managing student accommodation arrangements and collaborate with the Student Services team to ensure students' well-being.
- Efficiently handle and resolve student issues or complaints, contributing to the improvement of hospitality services.
- Proficiency in Microsoft Office Suite and ability to quickly adapt to new software.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to work independently and as part of a team, with a strong attention to detail.
- Flexibility and adaptability in a fast-paced environment.
Full-time interns committing up to 40 hours per week will receive a stipend of £150 per week, along with paid public transport expenses. Part-time interns will be offered a complimentary morning English course, committing up to 20 hours per week, during the afternoon/evening.
The internship duration is 3 to 6 months, and the successful candidate will be expected to demonstrate their commitment to English Path's values and regulations, including equal opportunities policy and environmental responsibilities.
We are fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. A satisfactory Disclosure and Barring Service (DBS) check will be required for the successful candidate.
