Workshop Operations Manager
3 weeks ago
Workshop Manager - Porsche
About the Role:
We are seeking a highly skilled and experienced Workshop Manager to join our team at JCT600's Porsche Leeds dealership. As a Workshop Manager, you will be responsible for leading a team of technicians to deliver high-quality workmanship and exceptional customer service.
Key Responsibilities:
- Lead and manage a team of technicians to achieve budgeted financial and operational objectives.
- Ensure effective communication between the workshop and Front of House team to deliver exceptional customer service.
- Develop and implement strategies to improve workshop productivity, efficiency, and utilisation.
- Maintain Health and Safety standards at all times to ensure a clean and safe working environment.
- Drive and maintain a team culture of high performance and excellence.
Requirements:
- Previous experience of working within a main-dealer workshop, mechanic, or Aftersales environment.
- A solid understanding of the technical requirements needed to manage a team of technicians.
- A customer-centric approach and a commitment to delivering service above customer expectations.
- An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.
- Excellent organisational skills with a logical and methodical approach.
- Strong communication, interpersonal, and influencing skills.
- A valid driving licence with no more than 6 penalty points.
What We Offer:
- A highly competitive salary dependent upon experience.
- A life assurance plan and a company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates.
- Long service reward and Loyalty incentives.
About JCT600:
At JCT600, we are committed to being the best in the industry. We believe in creating an experience that sets us apart and making everyone feel valued and supported. We are proud to be a family business with over 75 years of experience and a reputation for excellence.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to supporting diversity and inclusion and believe that everyone's voice matters.
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