Current jobs related to Order Management Solutions Lead - Hemel Hempstead, Hertfordshire - Boston Scientific
-
Order Management Product Specialist
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout the RoleBoston Scientific is seeking a skilled Product Owner to lead the development and optimization of our order management solutions. As a key member of the Customer Care Experience technology and Solutions team, you will be responsible for managing key process improvement projects and leveraging Esker and Commerce Cloud Platforms to drive...
-
Order Management Product Specialist
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout this roleBoston Scientific seeks a Product Specialist to support the profitable and sustainable growth of the company through the management of key process improvement projects within the Customer Care Experience technology and Solutions team. The role involves developing and optimizing order management solutions, leveraging Esker and Commerce Cloud...
-
Order Management Product Owner
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout the RoleBoston Scientific is seeking a highly skilled Product Owner to join our Customer Care Experience technology and Solutions team. As a Product Owner, you will be responsible for supporting the profitable and sustainable growth of Boston Scientific through the management of key process improvement projects.Key ResponsibilitiesDevelop and...
-
Order Management Product Owner
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout the RoleBoston Scientific is seeking a highly skilled Product Owner to join our Customer Care Experience technology and Solutions team. As a Product Owner, you will be responsible for supporting the profitable and sustainable growth of Boston Scientific through the management of key process improvement projects.Key ResponsibilitiesDevelop and...
-
Business Solutions Administrator
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom KYOCERA Document Solutions UK Full time £20,000Job Title: Business Solutions AdministratorJoin our team as a Business Solutions Administrator and play a key role in supporting our sales operations. As a member of our ICT Sales team, you will be responsible for providing administrative support to our sales staff, ensuring the smooth operation of our sales processes.Key Responsibilities:Provide...
-
Business Solutions Administrator
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom KYOCERA Document Solutions UK Full time £20,000Job Title: Business Solutions AdministratorJoin our team as a Business Solutions Administrator and play a key role in supporting our sales operations. As a member of our ICT Sales team, you will be responsible for providing administrative support to our sales staff, ensuring the smooth operation of our sales processes.Key Responsibilities:Provide...
-
Sales Order Administrator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeJob Title: Sales Order AdministratorXact Placements Limited is seeking a highly motivated and organized Sales Order Administrator to join their team. As a Sales Order Administrator, you will be responsible for ensuring the timely and accurate processing of customer orders, maintaining a high level of internal and external customer satisfaction, and working...
-
Sales Order Administrator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeJob Title: Sales Order AdministratorXact Placements Limited is seeking a highly motivated and organized Sales Order Administrator to join their team. As a Sales Order Administrator, you will be responsible for ensuring the timely and accurate processing of customer orders, maintaining a high level of internal and external customer satisfaction, and working...
-
Order Management Product Owner
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeAbout the RoleWe are seeking a highly skilled Product Owner to join our Customer Care Experience technology and Solutions team. As a Product Owner, you will be responsible for supporting the profitable and sustainable growth of Boston Scientific through the management of key process improvement projects.Key ResponsibilitiesDevelop and communicate the product...
-
Business Solutions Administrator
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom KYOCERA Document Solutions UK Full timeJob Title: AdministratorRole Division: ICT Sales AdministratorBased: Hemel HempsteadReporting to: ICT Sales Administrator ManagerContract: Perm, Full timeMain GoalThis administration level role will directly report to the ICT Sales Administrator Manager and will align within the sales organisational structure. The general purpose of this team is to support...
-
Business Solutions Administrator
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom KYOCERA Document Solutions UK Full timeJob Title: AdministratorRole Division: ICT Sales AdministratorBased: Hemel HempsteadReporting to: ICT Sales Administrator ManagerContract: Perm, Full timeMain GoalThis administration level role will directly report to the ICT Sales Administrator Manager and will align within the sales organisational structure. The general purpose of this team is to support...
-
Sales Order Processing Coordinator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeJob Title: Sales Order Processing AdministratorXact Placements Limited is seeking a highly motivated and organized Sales Order Processing Administrator to join their team. As a Sales Order Processing Administrator, you will be responsible for ensuring the timely and accurate processing of customer orders.Key Responsibilities:Oversee the document workflow on...
-
Sales Order Processing Coordinator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeJob Title: Sales Order Processing AdministratorXact Placements Limited is seeking a highly motivated and organized Sales Order Processing Administrator to join their team. As a Sales Order Processing Administrator, you will be responsible for ensuring the timely and accurate processing of customer orders.Key Responsibilities:Oversee the document workflow on...
-
Sales Order Processing Coordinator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeXact Placements Limited is seeking a highly motivated Sales Order Processing Administrator to join their team in Hemel Hempstead. The ideal candidate will have excellent communication skills and experience working with ICT sales-driven industries.Key Responsibilities:Process customer orders accurately and efficientlyRaise purchase orders on suppliers and...
-
Sales Order Processing Coordinator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeJob Title: Field Sales AdministratorXact Placements Limited is seeking a motivated and organized Field Sales Administrator to join their team. The successful candidate will be responsible for ensuring the timely and accurate processing of customer orders, as well as providing general sales order support for the Business Solutions Field Sales team.Key...
-
Sales Team Lead
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Kyocera Group Full timeJob Title: Sales Administrator/ ManagerReporting to: Group Sales Director – Business SolutionsContract: PermanentThis senior-level role will oversee the ICT Sales Admin Desk business plan and strategy for the Business Solutions division, focusing on providing leadership for a team of desk-based administrators supporting ICT/UC & Content Services sales,...
-
Sales Team Lead
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Kyocera Group Full timeJob Title: Sales Administrator/ ManagerReporting to: Group Sales Director – Business SolutionsContract: PermanentThis senior-level role will oversee the ICT Sales Admin Desk business plan and strategy for the Business Solutions division, focusing on providing leadership for a team of desk-based administrators supporting ICT/UC & Content Services sales,...
-
Sales Order Processing Coordinator
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full timeOur client, a leading IT Technology company based in Hemel Hempstead, is seeking a motivated Sales Order Processing Administrator to serve as the liaison point between Sales teams, Customers, Service, and Warehouse staff. This role is responsible for ensuring the timely and accurate processing of all customer orders. The successful candidate will be part of...
-
Senior Solution Consultant
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Full timeAt Smiths Detection, we are seeking a highly skilled Senior Solution Consultant to join our team. As a key member of our organization, you will play a critical role in designing and implementing integrated solutions strategies for our clients.The ideal candidate will have significant experience in solution design and a deep understanding of detection...
-
Sales Administration Manager
2 months ago
Hemel Hempstead, Hertfordshire, United Kingdom KYOCERA Document Solutions UK Full timeAbout the RoleWe are seeking an experienced Sales Administration Manager to join our Business Solutions team at KYOCERA Document Solutions UK. As a key member of our team, you will be responsible for leading the ICT Sales Admin Desk business plan and strategy for the Business Solutions division.Key ResponsibilitiesLeadership and ManagementProvide effective...
Order Management Solutions Lead
2 months ago
Additional Locations: Various locations available.
Our Values: Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we empower you to leverage your potential by collaborating with a diverse and high-performing workforce, addressing significant challenges in the healthcare sector. With access to cutting-edge tools, resources, and training, we are committed to supporting your professional growth and career aspirations.
Role Overview
This position is pivotal in driving the profitable and sustainable advancement of Boston Scientific through the oversight of critical process enhancement initiatives within the Customer Care Experience technology and Solutions team. Key responsibilities encompass the enhancement and optimization of our order management systems, particularly utilizing Esker and Commerce Cloud Platforms. This role demands strong problem-solving capabilities, project management expertise, and proficiency in executing process improvements across various software solutions.
You will be responsible for articulating and disseminating the product vision and strategy to stakeholders and development teams. Your role will include optimizing business initiatives to align with company policies and programs while adhering to Boston Scientific's quality standards. This involves understanding business transformation needs, evaluating the impact of changes, capturing, analyzing, and documenting requirements, and facilitating effective communication and delivery of these requirements to relevant stakeholders.
Key Responsibilities
- Define and communicate the product vision and strategy for order management solutions, focusing on Esker & OMS (Order Management Solutions) operating on Commerce Cloud.
- Ensure alignment of the product with the company's strategic objectives, concentrating on order management processes and requirements.
- Develop, prioritize, and maintain the product backlog, highlighting features and enhancements related to order management.
- Foster communication between stakeholders and the development team, including crafting user stories with acceptance criteria for order management functionalities, while providing ongoing feedback and clarification.
- Monitor product performance and user engagement metrics specific to order management solutions to identify opportunities for enhancement.
- Maintain transparency of the backlog, ensuring it is visible and comprehensible to all stakeholders.
- Collect and prioritize requirements from diverse stakeholders, including customers and internal teams.
- Act as a liaison to balance stakeholder needs with technical feasibility.
- Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Continuous Improvement Focus
- Cultivate a work environment that promotes continuous improvement, aligning with BSC's Quality Policy and relevant regulations.
- Challenge non-standard processes when necessary.
- Regularly assess and analyze order management workflows to pinpoint inefficiencies and areas for enhancement, implementing best practices to streamline order processing and minimize errors.
- Support a culture of continuous improvement that aligns with BSC's Quality Policy and relevant regulations.
Qualifications
- Degree in Business, Engineering, or a related field.
- Strong grasp of product management principles and best practices.
- Proficiency with order management platforms such as Esker, Commerce Cloud, or similar solutions.
- Excellent written and verbal communication skills, capable of conveying technical information to non-technical stakeholders.
- Ability to collaborate effectively with cross-functional teams, including sales, marketing, operations, and IT.
- Experience in project management, encompassing planning, execution, and stakeholder engagement.
- Familiarity with Agile/Scrum methodologies and tools like Jira and Confluence.
- Self-motivated with the ability to prioritize and manage multiple tasks independently.
- Previous experience in cross-border and virtual teams is advantageous.
- Strong customer care orientation with a commitment to enhancing the customer experience.
Experience
- Minimum 3-5 years of product ownership experience, ideally focusing on order management solutions.
- Experience with order management systems such as Esker, Commerce Cloud, or similar platforms.
- Fluent in English; proficiency in Spanish or Italian is a plus.
- Familiarity with SAP and knowledge of SAP S4/Hana.
- Experience in EDI (Electronic Data Interchange) is a plus.
- Background in the medical devices industry is preferred.
- Ability to collaborate closely with development teams and IT.
- Strong analytical skills, including proficiency in Excel and Tableau.
Interested candidates are encouraged to apply online with their CV in English.
Requisition ID: 587254
Boston Scientific is dedicated to addressing the most significant challenges in medical science, committed to transforming lives through innovative medical solutions that enhance patient outcomes, create value for our customers, and support our employees and communities.
Choosing a career with Boston Scientific is not just about business; it's about making a personal impact. If you are a natural problem-solver with the creativity, determination, and spirit to make a meaningful difference globally, we look forward to connecting with you.
