Customer Service Representative

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Contact Centre Advisor

We are seeking a highly motivated and enthusiastic individual to join our dynamic Contact Centre team at CV-Library. As a Contact Centre Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and complaints.
  • Maintain accurate records of customer interactions and resolve issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with company policies and procedures to ensure compliance and quality service delivery.

Why Work for CV-Library?

We offer a range of benefits and opportunities for career development, including:

  • Accelerated training pathways and manufacturer training.
  • State-of-the-art facilities with modern automotive technology.
  • Family-friendly benefits such as enhanced Paternity & Maternity leave.
  • Long Service holiday rewards that increase with length of service.
  • Four day Aftersales Academy.

Our Values:

We pride ourselves on our five core values that guide every member of our team: Respect, Integrity, Transparency, Teamwork, and Professionalism. These principles are incorporated in all we do, from customer interactions to community engagement and team dynamics.

About Us:

CV-Library is a well-established and growing company within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues dedicated to providing exceptional customer service.

We recognize that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state-of-the-art resources, comprehensive training, competitive earnings packages, and a wide variety of benefits to ensure our teams receive the utmost support, both professionally and personally.



  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pertemps TM. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide accurate and detailed records of...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly skilled and ambitious customer service representative to join our team at Ventrica.As a customer service representative, you will be the first point of contact for our customers, providing outstanding service across telephone, social media, webchat, and email.You will be responsible for...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key Responsibilities:Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key Responsibilities:Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated team members to join our vibrant team. As a customer service representative, you will engage with customers, provide support, and participate in operational workflows.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - SpanishThe Role/Candidate:We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.The ideal candidate will have previous experience in customer support, be computer literate, and possess...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly motivated and ambitious customer service representative to join our team.As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.You will be a brand ambassador for your...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Genting Casinos Full time

    Customer Service Role at Genting CasinosWe are seeking a skilled Customer Service Representative to join our team at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.Key Responsibilities:Provide outstanding customer service, adhering to company...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe're seeking a highly ambitious customer service representative who can deliver exceptional service in Dutch.As a key member of our team, you'll be responsible for providing outstanding customer support across various channels, including telephone, social media, webchat, and email.To succeed in this role, you'll need...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Dovetail HRS Full time

    About the Role:The Customer Service Representative will play a pivotal role in ensuring the efficient operation of the customer care team. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportResolve customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southend-on-Sea, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and passionate Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and passionate Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the store's visual...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...