Retail Sales Associate

2 days ago


Edinburgh, Edinburgh, United Kingdom New Balance Full time

About New Balance

New Balance is a leading sportswear brand that values its employees as part of its family. We are seeking individuals who can grow with us as we continue to expand our brand presence. Our retail store is looking for associates who can engage, excite, educate, and entertain our customers from the moment they enter the store.

Key Responsibilities

  • Meet personal Key Performance Indicators (KPIs) and contribute to overall store performance
  • Deliver exceptional customer satisfaction by following the end-to-end customer journey
  • Ensure the store remains commercially viable by adhering to company guidelines
  • Adhere to company policies and procedures
  • Maintain health, safety, and environmental standards in the store
  • Perform other duties as required by the management team

Requirements for Success

  • Team player with excellent communication skills
  • Demonstrate strong customer service skills
  • Possess a passion for retail and sales
  • Desire to learn and develop new skills
  • Ability to perform basic math and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays

Additional Benefits

  • Competitive compensation package
  • Potential to earn more through our Retail Bonus Scheme
  • Opportunities for career development and growth
  • Inclusive working environments across all European locations
  • Generous staff discount
  • Project involvement across the European region
  • Flexible uniform package


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