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Retail Sales Associate

2 months ago

Edinburgh, Edinburgh, United Kingdom Virgin Media O2 Full time
About Us

Virgin Media O2 is a leading telecommunications company that offers a range of services including broadband, mobile, and TV. We are committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.

Job Summary

We are seeking a Retail Sales Associate to join our team in Edinburgh. As a Retail Sales Associate, you will be responsible for providing excellent customer service, selling our products and services, and working collaboratively with our team to achieve sales targets.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Sell our products and services to customers, meeting or exceeding sales targets.
  • Work collaboratively with our team to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge and stay up-to-date with our latest offers and promotions.
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Knowledge of our products and services, or a willingness to learn.
  • Ability to work flexible hours, including evenings and weekends.
  • Basic computer skills and familiarity with our sales systems.
What We Offer
  • A competitive hourly rate of £11.81.
  • Opportunities for career development and progression.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment.
  • A range of benefits, including discounts on our products and services, and access to our employee assistance program.