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Retail Sales Associate

2 months ago

Edinburgh, Edinburgh, United Kingdom WHSmith Full time

Job Description

Retail Sales Associate - WHSmith

Contract Type: Permanent
Working hours: - hours per week

At WHSmith, we are dedicated to enhancing the customer experience by providing exceptional service and quality products. Our commitment to our customers is reflected in our partnerships and the values we uphold.
As a Retail Sales Associate, you will play a vital role in delivering outstanding customer service, whether working independently or collaboratively within a team to maintain our high store standards. We strive for our customers and colleagues to feel valued and proud to be part of our journey.

Key Responsibilities of a Retail Sales Associate:

Providing a superior customer service experience on the sales floor and at service points, prioritizing customer needs above all else. Upholding 'best in town' standards through effective product presentation, ensuring availability, and maintaining a clean and organized store environment. Demonstrating comprehensive product knowledge to effectively sell and recommend our offerings to customers. Actively engaging with customers to assess their needs and provide tailored recommendations. Collaborating as part of a cohesive team, adapting to the dynamic nature of the retail environment. Desired Qualities:
Excellent communication and listening abilities. Strong organizational skills with meticulous attention to detail. A genuine passion for delivering exceptional customer service. Capability to work collaboratively within a team, supporting colleagues and contributing to daily operations. Employee Benefits:
We recognize the hard work and dedication of our team members at WHSmith. In addition to competitive salaries, we offer a pension scheme, paid annual leave, and employee discounts. Our partnerships with various retail partners provide you with exclusive deals that help you save money and create memorable experiences, whether enjoying a meal, embarking on an adventure, or attending a show.

Our Employee Assistance Programme is available to support your wellbeing, addressing physical, mental, and financial health.

WHSmith is proud to foster an inclusive workplace where all employees feel welcome and free to express their true selves.