Senior Account Director

4 weeks ago


City Of London, United Kingdom MW Appointments Full time
Job Title: Senior Account Director

At MW Appointments, we are seeking an experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.

Key Responsibilities:
  • Prepare documentation for new customers in relation to their insurance requirements.
  • Obtain renewal terms for customers and identify potential alternative quotations before producing presentations for discussion with Senior Management and customers.
  • Prepare documentation / reports for existing customers in relation to renewals.
  • Ensure that all documentation is issued within Contract Certainty deadlines.
  • Assist the Accounts department to ensure prompt payment of premiums for cases handled.
  • Handle and prepare new claims liaising with insurers and customers. Monitor progress of claims with Insurers, Loss Adjusters and customers through the cycle of the claim. Ensure prompt payment once a claim settlement is agreed.
  • Deal with Insurer queries in relation to customer policies.
  • Prepare debit notes, invoices and policy summaries.
  • Develop and maintain effective customer relationships with clients, and other company contacts.
  • Assist the team to retain existing client base and assist with phone queries as required.
  • Maintain agreed service levels ensuring that all Customers are Treated Fairly.
  • Assist where necessary with team training including providing a working understanding of current and proposed FCA guidelines.
  • Handle and acknowledge complaints. Be fully aware of FCA guidelines and respond within FCA timescales, keeping Senior Management fully updated at all times.
  • Provide experienced support to the overall team, handling technical enquiries from members of staff as required. Support Senior Management in the provision of advice and technical excellence to clients.
  • Manage the office training process and Broker Assess system, reviewing staff progress against Personal Development Plans agreed at the annual appraisal.
  • Stand in for Managing Director when needed and perform other duties to support him as directed from time to time.
Key Skills / Experience:

Fully experienced in all classes of Commercial business. Full knowledge of all technical documentation in respect of looking after a client and all their requirements.



  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...


  • City Of London, United Kingdom MW Appointments Full time

    Job Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their insurance...


  • City Of London, United Kingdom MW Appointments Full time

    Job Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, providing exceptional customer service and driving business growth.Key Responsibilities:Prepare and present...


  • City Of London, United Kingdom MW Appointments Full time

    Job Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, providing exceptional customer service and driving business growth.Key Responsibilities:Prepare and present...


  • City Of London, United Kingdom MW Appointments Full time

    Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and preparation of...


  • City Of London, United Kingdom MW Appointments Full time

    Job Description**Job Title:** Senior Account Director**Company:** MW Appointments**Job Type:** Full-time**About the Role:We are seeking an experienced Senior Account Director to join our team at MW Appointments. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.**Key...


  • City Of London, United Kingdom MW Appointments Full time

    Job Title: Senior Account DirectorJob Summary:As a Senior Account Director at MW Appointments, you will be responsible for servicing accounts from 'cradle to grave' for our clients. This includes written and telephone discussions with new and existing clients, renewal administration, preparation of presentations to insurers, negotiating premiums with...


  • City Of London, United Kingdom MW Appointments Full time

    Job Summary:As a Senior Account Director at MW Appointments, you will be responsible for servicing accounts from 'cradle to grave' for our clients. This includes written and telephone discussions with new and existing clients, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, and providing pro-active...


  • City of London, United Kingdom Major Players | B Corp™ Full time

    Major Players | B Corp™ is seeking a passionate and driven Account Director to join our team!We are a dynamic boutique creative content agency known for our innovative approach and focus on delivering exceptional results for our clients.As an Account Director, you will be the driving force behind ensuring client satisfaction, overseeing the execution of...


  • City of London, United Kingdom Major Players | B Corp™ Full time

    Major Players | B Corp™ is seeking a passionate and driven Account Director to join our team!We are a dynamic boutique creative content agency known for our innovative approach and focus on delivering exceptional results for our clients.As an Account Director, you will be the driving force behind ensuring client satisfaction, overseeing the execution of...

  • Pr Account Director

    3 weeks ago


    City of London, United Kingdom May & Stephens Full time

    Our client is a public relations consultancy who works with some amazing clients in the heritage, property and real estate sectors. Their client book includes some of the UK's iconic landmarks and destinations delivering award winning strategic, issue-led campaigns that add real value to each client's business.They are now looking for an ambitious Senior...

  • Pr Account Director

    4 weeks ago


    City of London, United Kingdom CV-Library Full time

    Our client is a public relations consultancy who works with some amazing clients in the heritage, property and real estate sectors. Their client book includes some of the UK's iconic landmarks and destinations delivering award winning strategic, issue-led campaigns that add real value to each client's business. They are now looking for an ambitious...

  • Account Director

    4 weeks ago


    City Of London, United Kingdom Employment Specialists Ltd Full time

    Job Title: Account DirectorWe are seeking an experienced Account Director to join our team at Employment Specialists Ltd. As an Account Director, you will be responsible for leading the delivery of first-class risk management services to our clients.Key Responsibilities:Understand clients' business needs and provide tailored insurance solutionsEnsure...

  • Account Director

    4 weeks ago


    City Of London, United Kingdom Employment Specialists Ltd Full time

    Job Title: Account DirectorWe are seeking an experienced Account Director to join our team at Employment Specialists Ltd. As an Account Director, you will be responsible for leading the delivery of first-class risk management services to our clients.Key Responsibilities:Understand clients' business needs and provide tailored insurance solutionsEnsure...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Forensic Accounting Senior Manager/Director OpportunityThis is a unique chance for an established Forensic Senior Manager/AD or possibly Director to really make their mark. It will be a genuinely collaborative opportunity working closely with the senior Partner concerned to consolidate, enhance and build out what the firm attracts in Forensic Accounting. The...