Senior Account Director
4 weeks ago
At MW Appointments, we are seeking an experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.
Key Responsibilities:- Prepare documentation for new customers in relation to their insurance requirements.
- Obtain renewal terms for customers and identify potential alternative quotations before producing presentations for discussion with Senior Management and customers.
- Prepare documentation / reports for existing customers in relation to renewals.
- Ensure that all documentation is issued within Contract Certainty deadlines.
- Assist the Accounts department to ensure prompt payment of premiums for cases handled.
- Handle and prepare new claims liaising with insurers and customers. Monitor progress of claims with Insurers, Loss Adjusters and customers through the cycle of the claim. Ensure prompt payment once a claim settlement is agreed.
- Deal with Insurer queries in relation to customer policies.
- Prepare debit notes, invoices and policy summaries.
- Develop and maintain effective customer relationships with clients, and other company contacts.
- Assist the team to retain existing client base and assist with phone queries as required.
- Maintain agreed service levels ensuring that all Customers are Treated Fairly.
- Assist where necessary with team training including providing a working understanding of current and proposed FCA guidelines.
- Handle and acknowledge complaints. Be fully aware of FCA guidelines and respond within FCA timescales, keeping Senior Management fully updated at all times.
- Provide experienced support to the overall team, handling technical enquiries from members of staff as required. Support Senior Management in the provision of advice and technical excellence to clients.
- Manage the office training process and Broker Assess system, reviewing staff progress against Personal Development Plans agreed at the annual appraisal.
- Stand in for Managing Director when needed and perform other duties to support him as directed from time to time.
Fully experienced in all classes of Commercial business. Full knowledge of all technical documentation in respect of looking after a client and all their requirements.
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Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their...
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Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...
-
Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their...
-
Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...
-
Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...
-
Senior Account Director
2 weeks ago
City Of London, United Kingdom MW Appointments Full timeSenior Account Director Job DescriptionAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and...
-
Senior Account Director
1 week ago
City Of London, United Kingdom MW Appointments Full timeJob Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.Key Responsibilities:Prepare documentation for new customers in relation to their insurance...
-
Senior Account Director
1 month ago
City Of London, United Kingdom MW Appointments Full timeJob Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, providing exceptional customer service and driving business growth.Key Responsibilities:Prepare and present...
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Senior Account Director
1 month ago
City Of London, United Kingdom MW Appointments Full timeJob Title: Senior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, providing exceptional customer service and driving business growth.Key Responsibilities:Prepare and present...
-
Senior Account Director
1 month ago
City Of London, United Kingdom MW Appointments Full timeSenior Account DirectorAt MW Appointments, we are seeking a highly experienced Senior Account Director to join our team. As a key member of our commercial insurance team, you will be responsible for servicing accounts from cradle to grave, including written and telephone discussions with new and existing clients, renewal administration, and preparation of...
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Senior Account Director
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City Of London, United Kingdom MW Appointments Full timeJob Description**Job Title:** Senior Account Director**Company:** MW Appointments**Job Type:** Full-time**About the Role:We are seeking an experienced Senior Account Director to join our team at MW Appointments. As a key member of our commercial insurance team, you will be responsible for servicing accounts from 'cradle to grave' for our clients.**Key...
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City Of London, United Kingdom MW Appointments Full timeJob Title: Senior Account DirectorJob Summary:As a Senior Account Director at MW Appointments, you will be responsible for servicing accounts from 'cradle to grave' for our clients. This includes written and telephone discussions with new and existing clients, renewal administration, preparation of presentations to insurers, negotiating premiums with...
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City Of London, United Kingdom MW Appointments Full timeJob Summary:As a Senior Account Director at MW Appointments, you will be responsible for servicing accounts from 'cradle to grave' for our clients. This includes written and telephone discussions with new and existing clients, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, and providing pro-active...
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