Sameday Transport Coordinator

4 days ago


Cheadle, Staffordshire, United Kingdom Detail2Recruitment Full time

Sameday Transport Controller Opportunity

We are seeking a highly skilled and experienced Sameday Transport Controller to join our team at Detail2Recruitment. As a key member of our operations team, you will be responsible for providing exceptional support to our Sameday / Logistics Transport Service Centre, ensuring a high level of customer service from booking to completion.

About the Role

  • Take bookings and allocate jobs to drivers, ensuring efficient and effective service delivery
  • Enter data into our CRM system, maintaining accurate and up-to-date records
  • Deal with quotations, providing timely and professional responses to customers
  • Communicate effectively with drivers, ensuring cost and revenue targets are met in relation to predetermined gross margin and profit targets
  • Complete debriefs with drivers based on service level agreements for specific contracts

Requirements

  • Previous experience working for a Sameday / Logistics courier company or within Express Parcels or a general transport environment
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment
  • Strong attention to detail and ability to maintain accurate records
  • Ability to work effectively as part of a team, providing exceptional customer service

What We Offer

  • Salary up to £30,000
  • Performance-based incentives
  • Great training and development opportunities


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